Terms & Conditions

Website owner, the offering, and binding of Terms

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This website is owned and operated by Whole Person Clinical Coaching and Consultation, LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information on our specific coaching services, our approach to coaching, the ability to request to schedule specific services, and the ability to pay for services online. By accessing or using the website of our service, you agree that you have read, understood, and agree to be bound by these Terms.

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Who can use our website? What are the requirements to create an account?

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In order to use our website and/or receive our services, you must be at least 21 years of age, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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Key commercial Terms offered to customers

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When paying for a service, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it; (ii) you enter into a legally binding contract to purchase a service when you commit to purchase a service and you complete the check-out payment process.

The prices we charge for using our services are listed on the website. We reserve the right to change our prices for services displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your payment method.

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Return and refund policy

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For any purchased and unused individual coaching, clinical supervision, or group supervision sessions, sessions will remain active and available for scheduling for a period of 12 months from the date of purchase. After 12 months of any unused purchased individual services will be forfeited. Package purchases are excluded from this policy and do not expire. Once an individual service or packages are purchased if they are scheduled and the individual does not attend scheduled sessions the purchase is forfeited and there are no refunds as the coach’s time was allocated for purchase. Complete unscheduled packages may be refunded. If sessions within the package were utilized there are no partial refunds for package purchases.

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Retention of right to change offerings

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We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. Active established clients will be notified of any changes in writing prior to changes occurring. Any services purchased prior to changes will be honored for the time they were purchased.

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Warranties & responsibility for services and products

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The client acknowledges that the results of coaching are not guaranteed and depend on the client's commitment, effort, and actions. The client understands that coaching is not a substitute for professional advice, medical advice or therapy and the client will seek appropriate advice in matters beyond the scope of coaching.

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Ownership of intellectual property, copyrights, and logos

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The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Whole Person Clinical Coaching and Consultation, LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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Right to suspend or cancel user account

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We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment and is covered by this notification.

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Indemnification

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You agree to indemnify and hold Whole Person Clinical Coaching and Consultation, LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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Limitation of liability

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To the maximum extent permitted by applicable law, in no event shall Whole Person Clinical Coaching and Consultation, LLC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Whole Person Clinical Coaching and Consultation, LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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Right to change and modify Terms

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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the services.

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Promotional emails and content

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You agree to receive from time-to-time promotional messages and materials from us, by mail, email, or any other contact form you may provide us with (including your phone number for calls or text messages). If you do not want to receive such promotional materials or notices – please just notify us at any time. 

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Preference of law and dispute resolution

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These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of The Commonwealth of Pennsylvania, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Harrisburg, Pennsylvania. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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Customer support details & contact info

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Any questions regarding terms and conditions may be directed to Whole Person Clinical Coaching and Consultation, LLC, (215) 458 - 6820.

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Effective Date:

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Terms and Conditions are effective as of May 29, 2025.